Frequently Asked Questions
Below are some FAQs that come up when we speak with folks. Take a look to see if yours is answered. If not, drop us a line!
Using Scoir
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How do you pronounce "Scoir"
"Score."
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What does "Scoir" stand for?
Scoir is an Irish Gaelic verb that means to exit, retire, or transition from one phase to another. It was chosen by our founder, an Irishman from Belfast, while watching the 2012 Navy v. Notre Dame football game in Dublin’s Aviva Stadium. The Director of Enrollment at Notre Dame asked, “What’s the score?” and Scoir was born.
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Which problems is Scoir addressing regarding the current college admissions process?
Many. We want students to better understand their fit with colleges so they are more likely to stay enrolled and earn their degree. We also want students to be able to show their unique skills, achievements and abilities so they are not pigeon-holed by their GPA and their SAT and ACT scores. We want parents and guardians to better understand the real cost of attending certain colleges so they are not scared off by published tuition rates that very few people actually pay. We want to help high school counselors spend less time on paperwork and more time helping students who need their assistance. We want to help admissions officers find students who have a strong interest in their college so they are more likely to be accepted and receive favorable financial aid packages.
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Is Scoir a social network?
No. Scoir does not enable student-to-student connections, permit unfiltered user-generated content, or allow unsolicited outreach by colleges. It does facilitate direct connections and communications between students and the colleges they are following, as well as between students and their high school counselors. However, our college search experience looks and feel a lot like popular social media sites and includes links to social media pages.
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Can I use Scoir to find information about community colleges and international colleges?
You absolutely can! We have close to 2,000 community colleges and hundreds of international colleges currently in our database.
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Is there a Scoir mobile app available?
Yes, the Scoir mobile app is available for iOS. Our website is also mobile-friendly on your device's browser.
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Why should my high school use Scoir?
It’s simply better and cheaper than any system or service available. In addition to saving time and money, Scoir helps students make better college selection decisions and get discovered by colleges they want to attend. Scoir also makes life easier for you as the counselor, since all of your students’ application-related documents can be managed in one place.
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What kind of partnerships does Scoir have?
Through the PrinciplesYou character assessment, a scientifically-validated tool, students can explore careers that would be a good fit for them. You can learn more about Scoir's additional partnership on the Scoir partners page.
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What should I do if I have a question, suggestion, or need technical support?
Contact us at support@scoir.com, fill out the support ticket form, or visit our support site.
Managing Your Account
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Can you integrate with our student information system (SIS)?
It depends. We integrate with most student information systems via Clever Secure Sync, which is a free systems integration platform used by schools and school systems. For those who don’t use Clever, we’re building direct integration with most student information systems as quickly as we can.
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Can I import historical data from another system?
Yes, in almost all instances. Our data management console can process most Naviance exports. If you use a custom application or have a collection of spreadsheets gathered over the years, the data will likely require some manipulation before we can import it. We also support importing historical data for scholarships.
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Do I have to sign a contract?
Your school’s Admin Counselor (the primary point of contact) will be asked to review and accept our Client Services Agreement upon initial login.
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How much effort is involved in setting up a new account?
Our Client Success Team is available to support you and do most of the heavy lifting. Depending on your plan type and your access to associated data, this process could take a few days, or a couple of weeks. These are things you'll address with your Client Success Manager on your initial call after sign up. We also have a Managed Services package for colleges.
Plans and Pricing
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How much does Scoir cost?
For high schools: $2.52 per student, per year. That's based on total grade 9-12 enrollment, regardless of how many students actually use the product. We also offer a flat 50% discount for students who receive free or reduced lunch in your school or district. See more details on our pricing page.
For colleges: See more details on our pricing page.
For students and families: Scoir is free!
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What is included in the cost?
With Scoir, what you see is what you get; you will have access to all features currently available within Scoir. There are no in-app purchases or upselling.
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Can I get a discounted Scoir license?
For public high schools, we offer a flat 50% discount for students who receive free or reduced lunch in your school or district. For private schools, discounts are based on students receiving a full-need scholarship. Your school may also qualify for Scoir’s Fee Waiver Program.
Contact us to see if your school qualifies for any discounts!
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If I sign up for Scoir, how long is the commitment? What's the contract term?
Our standard contract term is 1 year, which begins 7/1 and ends 6/30 to align with academic budgeting cycles. If you'd like greater cost assurance, we do offer a 3-year contract option. All contracts automatically renew for 1-year periods at the then-current price.
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If I sign-up during the academic year, will my fees be prorated?
All contract periods end 6/30 to align with academic year cycles. This prevents you from being forced to renew so as not to disrupt students during the school year. Your first contract period will be prorated as needed, i.e. it can range anywhere from 8 months to 36 months depending on your start date.
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If the contract period runs 7/1 to 6/30, does that mean I need to wait until next July to get started?
You can introduce Scoir to your students anytime. The first period of your contract term will be prorated based on your start date. We encourage you to begin by exploring the Scoir College Readiness Curriculum with 50+ ASCA-compliant lesson plans for grades 9-12.
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I'd like to use Scoir now but my school has a contract with [alternative provider] that expires next March. Will I have to pay for both Scoir and [alternative provider] while only using Scoir?
Inquire with your Regional Manager about possibilities of a one-time exception to Scoir’s standard pricing policy if you're under contract with an alternative provider. Proof of contract is required.
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Is the cost of Scoir going to change?
Possibly. We're committed to providing the best college guidance management system at the lowest possible price, but we'll need to review (and possibly modify) our pricing each year. If you'd like greater cost assurance, you can sign up for a 3-year contract to lock in today's low pricing.
Rules and Policies
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Does Scoir sell information about my students?
Student data is only accessible by high school counselors and a students' parents or guardians (if the student permits a linked account). Parent or guardian data is accessible only by the parent or guardian. For more information, check out our legal terms and policies.
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Is Scoir a secure platform?
Scoir's security model is an end-to-end process focused on keeping our users safe and their data secure. The Scoir platform leverages the public cloud infrastructure provided by Google. How our services interact with this secure platform are governed by the following systems, processes and protocols.
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What are your Terms of Service for high schools?
Here is a link to our high school terms of service.
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What are your Terms of Service for colleges?
Here is a link to our college terms of service.
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What are your legal terms and conditions for students and parents/guardians?
Here is a link to our general terms and conditions.
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Where can I find your procurement resources?
Here you can view all procurement resources, including Terms of Service, the Voluntary Product Accessibility Template, and information on the Higher Education Community Vendor Assessment Toolkit.